Your Frequently Asked Questions
And our answers
Bellow is list of frequently asked questions from our clients. If you don't find your question here, contact us.
What languages are supported
At the moment VerCoder supports English, German, French, Spanish, Serbain and Croatian languages. If you want to add support for your language, contact us.
Can I get some discount
Yes! If you have spent more than 200 Euro in one month, you will get 10% discount.
Do I need to install any software on my computer
No, VerCoder is a web application, so you don't need to install anything. You need only regular web browser and Internet connection.
Can I access VerCoder from multiple devices
Yes, you can. You can even start coding on your phone and download results on your computer and vice versa.
Are my data are safe
Absolutely! We will not use any of your data for learing purposes and for any other purposes. We will not share your data with any third party. We use advanced encryption to protect your data on our servers.
AI Transcription FAQ
What file formats do you support for transcription?
We support all common audio and video formats including MP3, WAV, AAC, MP4, M4A, MOV, and AVI.
Does it handle different accents and background noise?
Yes, our AI models are trained on a vast amount of diverse audio data, allowing them to accurately transcribe speakers with various accents. While clear audio yields the best results, our system is robust enough to handle moderate background noise.
Is speaker identification included?
Yes, our transcription service includes automatic Speaker Diarization, which detects and labels different speakers in your audio file (e.g., Speaker 1, Speaker 2). If speaker introduce themself, they will be labeled by name.
Can I edit the transcripts?
Yes, once your transcript is ready, you can download it in an editable format (.docx) to make any necessary corrections or formatting changes.